Our People Care More
We pursue every dollar you're owed with relentless determination, escalating to commissioners when necessary.
Behavioral Health Billing Services
A Higher-Level Partnership
Cipher provides medical billing and revenue cycle management for addiction treatment centers, mental health treatment facilities, and behavioral health programs nationwide — with eligibility verified in an average of 8 minutes and a free facility billing audit.
Delivering Airtight Compliance & Real Financial Results
Request a Free Billing AuditWe bill the payers behavioral health runs on
- Optum
- Carelon Behavioral Health
- Magellan Health
- Blue Cross Blue Shield
- Aetna
- Cigna
- Kaiser Permanente
WHY CIPHER BILLING
The Trusted Experts In Behavioral Health Billing Services
Cipher is your trusted partner in behavioral health billing services — delivering airtight compliance, transparent service, and maximized revenue so you can focus on patient care.
BY THE NUMBERS
Performance metrics reflect Cipher client engagements across behavioral health programs we actively bill for; eligibility turnaround compares our measured average against the commonly cited industry norm.
What Makes Us Unique
Airtight Compliance
Our utilization review and compliance teams ensure documentation stays audit-ready and reimbursements fully protected.
Partner Experience
A dedicated Partner Experience Executive serves as your advocate, delivering real-time insights and proactive guidance.
Who We Are
We are trusted experts in behavioral health billing. We work closely with you and your team to understand your business's unique needs and goals. We operate with the end in mind, optimizing your billing process to increase revenue so you can focus on your patients.
What You Can Expect
A Higher-Level Partnership means we go above and beyond to ensure maximum reimbursement for our partners and leave no stone unturned in pursuing successful claims. You can expect a simple, transparent service when you choose Cipher as your billing partner.
Our ServicesSIMPLE & EFFECTIVE
Our Process.
Streamlined and refined over time, the proof is in our process. Our proprietary audit-based onboarding ensures your documentation is pristine before a single claim is submitted.
Comprehensive Audit
We review your current documentation to identify compliance risks and coding errors before they trigger costly denials.
Workflow Optimization
We restructure your billing workflow, implementing airtight best practices tailored to behavioral health payer requirements.
Seamless Integration
We establish a frictionless connection with your existing EMR/EHR systems with zero disruption to patient care.
Aggressive A/R Pursuit
We provide continuous revenue monitoring and relentless follow-up on outstanding claims to maximize cash flow.
Billing Services By Level Of Care
Every treatment specialty has different billing requirements. Cipher staffs specialists for each level of behavioral health care.
End-to-end
Revenue Cycle Management
From intake and VOB through claims, denials, collections, and reporting.
Mental Health Billing
MH Facility billing with time-based psychotherapy coding.
Learn moreSubstance Abuse Billing
SUD program billing with H-code expertise and ASAM-level authorization workflows.
Learn moreDetox Billing
Medical-necessity documentation guidance, prior auth, and level-of-care transition billing.
Learn moreResidential Treatment Billing
RTC revenue codes, per-diem claims, and length-of-stay authorization management.
Learn morePHP Billing
Partial hospitalization claims and weekly auth workflows.
Learn moreIOP Billing
Intensive outpatient billing across MH and SUD for commercial payers.
Learn moreWhat Our Partners Say
“We needed a billing company that conducted business similarly to how we do, prompt and intentional. Cipher has exceeded our expectations. They've continued to be easily accessible & helpful with all our billing needs!”
How much do behavioral health billing services cost?
Most behavioral health billing companies charge a percentage of monthly collections — typically 4% to 9% depending on claim volume, levels of care, and whether utilization review and credentialing are included.
What is a red flag when choosing a medical billing company?
Watch for vague reporting, no behavioral-health-specific coding expertise, and billing teams that cannot explain your denial rates by payer.
How fast can Cipher verify patient eligibility and benefits?
Cipher can provide pertinent eligibility information in an average of 8 minutes — so admissions teams get coverage answers while the prospective patient is still on the phone.
Which levels of care does Cipher support?
We bill for detox, residential treatment, partial hospitalization (PHP), intensive outpatient (IOP), and outpatient mental health and psychiatry programs — including commercial managed-care payers nationwide.
Will Cipher work with our existing EHR and workflows?
Yes. Onboarding integrates with your existing EMR/EHR systems with zero disruption to patient care, and our audit-based onboarding cleans up documentation and coding before a single claim is submitted through the new workflow.
Ready To Transform Your Revenue Cycle?
Schedule a complimentary consultation with our billing experts to review your current revenue cycle and identify opportunities for improvement.
Contact Information
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