Our Team

Behavioral health only

A team built around one industry

Cipher Billing works exclusively in behavioral health and addiction treatment — no hospital systems, no primary care, no general medical billing. Every role on this page exists because behavioral health revenue cycle demands it: a dedicated Director of Utilization Review because authorization windows decide whether program days get paid; a Director of Quality Assurance because payer audits target addiction treatment documentation; a Director of Charges because H-code and level-of-care coding is its own discipline; and Partner Experience Executives because admissions teams need answers in minutes, not ticket queues.

That structure is the difference between a billing vendor and a billing partner. When a payer challenges medical necessity at 4pm on a Friday, the person responding has handled hundreds of behavioral health peer-to-peer reviews — not a generalist reading from a script.