PR-2CARCNon-appealable
Patient ResponsibilityCoinsurance Amount
Coinsurance amount applied to patient responsibility. The payer paid their percentage; the patient owes the remaining share per plan design.
What This Means in Behavioral Health
After deductible is met, BH program per diem often splits via coinsurance—20% patient / 80% plan is common on commercial policies. PR-2 on institutional claims affects patient collections and cash flow forecasting for treatment centers.
Common levels of care
- RTC
- PHP
- IOP
- Detox
- Outpatient
Root Causes
- Coinsurance percentage applied per contract after allowed amount determined
- Out-of-network coinsurance higher than in-network (e.g., 40% vs 20%)
- Copay vs coinsurance misquoted at admission
- Secondary payer did not pick up remaining coinsurance when expected
Prevention Tips
- Document coinsurance and OON benefit tiers in VOB before admit
- Bill secondary promptly when coordination applies to coinsurance
- Train admissions on difference between copay, coinsurance, and deductible for BH benefits
- Reconcile patient statements to PR-2 on ERA weekly
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